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Lyft makes it easier to track business travel expenses

June 21, 2018 Dianne Jacobs

Lyft announced today that taking a business trip and then actually turning in your travel receipts just got a whole lot easier. A new feature for business profiles will allow employers to create a direct connection between employee trips and travel managers in charge of their reimbursement. While this integrated functionality is not new for the ridesharing company, it is the smoothest it has ever been. In 2016, Lyft launched its business profiles to allow users the ability to easily share receipts via their work emails. Then, in the summer of 2017, the company announced in-app integration…

Lyft Tests its Monthly Subscription Service

May 10, 2018 Dianne Jacobs

Lyft is moving ahead with tests of the All-Access plan, a monthly subscription service for rides through the Lyft platform. A select group of riders will see an option to sign up for a waitlist to be part of Lyft’s next round of All-Access invitations. “Testing our newest All-Access Plan is the next step in moving rideshare from one based on ownership, to one based on subscription,” a Lyft spokesperson said.“We’re excited to roll this out to more passengers in the coming weeks and continue offering Lyft’s affordable, convenient, and…

Former Employees Confirm that Lyft Staffers Spied on Passengers

January 26, 2018 Dianne Jacobs

Just like Uber’s scandal, Lyft staffers have been abusing customer insight software to view the personal contact info and ride history of the startup’s passengers. One source that formerly worked with Lyft says that widespread access to the company’s back end let staffers “see pretty much everything including feedback, and yes, pick up and drop off coordinates.” When asked if staffers, ranging from core team members to customer service reps, abused this privilege, the source said “Hell yes. I definitely looked at my friends’ rider history and looked at what…