It is easier for a WhatsApp user in diaspora to audio or video call or chat with his or her counterpart in Africa who has the same application than traditional telephone calls and text messages. The situation is the same for people who use Skype, Facebook Messenger, Viber and WeChat, to mention a few. But at the moment, the number of smartphone holders is very small in many developing countries especially in Africa. For instance, the number of smartphone holders in Rwanda is below 1.2 million. This challenges service providers…
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