Meta moderation panel receives appeals

Meta and Social media

Meta moderation panel receives a appeals

Meta
Meta and Social media

The owner of Facebook a Meta moderation panel receives a million appeals against removed posts.

Instagram set up the oversight board as an independent body to give users the chance to challenge the company’s often contentious decisions about social media posts.

For those updating statuses or posting pictures still on Facebook, you would know posts that include violence, hate speech, or bullying will be taken down

But what if Meta gets it wrong? and the content you post isn’t harmful in any way?

Meta’s independent system of appeals against its decisions to remove content on Facebook and Instagram had about 1.1 million cases in its first year.

In its first annual report, the board said that the technology giant must “urgently improve” the transparency of its monitoring systems.

Most disputed posts originated in the U.S., Canada, or Europe, and had largely been removed for harmful content.

About 2,600 appeals a day were received between October 2020 and the end of last year, mainly related to posts that were removed for bullying, hate speech, or violence. The report selected 20 to examine in more detail, offering examples of various problems.

The disputed posts, most of which originated in the US, Canada, or Europe, had been mainly removed for either violence, hate speech, or bullying.

Of the 20 cases about which The Oversight Board published decisions, it ruled against Meta 14 times.
One case was about removing images of female breasts in a breast cancer post.

Others featured an image of a dead child alongside text about whether retaliation was justified against China for its treatment of Uighur Muslims, and the decision to ban Donald Trump following the Capitol Hill riots.
The Contents that Facebook and Instagram want to be restored are:

  • Bullying and harassment.
  • Hate speech.
  • Violence and. incitement.
  • Adult nudity and sexual activity.
  • Dangerous individuals and organizations.

The board has just released its first annual report, covering the period October 2020 to December 2021.Anybody including Meta can appeal to it if they disagree with a decision to remove content. Of the 1.1 million cases received during the 14 months, only 47 came from the firm. About 2,600 cases per day were reported on average.

Facebook alone has more than two billion users worldwide, making this a relatively tiny percentage of its vast content. It was also noticeable that relatively few complainants were from outside Western countries.Of all the cases submitted to the board:

  • 1% related to Instagram posts and the rest were about Facebook content.
  • 94% requested to restore content only 6% wanted it removed  but most were about people’s posts rather than somebody else’s.
  • only 1.7% came from sub-Saharan Africa and 2.7% from central and south Asia.
  • 49.4% came from the US and Canada.

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