Without automated open data, some delay is inevitable, because every record request is treated as a unique event, requiring assessment, redaction of non-public data, double-checking, etc. Automation and providing for self-service not only connect the spirit of the law to the letter of it, but they also save staff time and, over the long haul, keep costs down. Yes, open data can get political when city staffers release data sets without a plan. My advice: Focus on pragmatics: Where’s the biggest bang for your efforts? Where will you save a…
Read MoreGovernment IT Can’t Pass The Buck On Open Data
