digital center - itbusinessdirect

Orange opens new Digital center in Senegal

January 13, 2020September 24, 2024 Staff Writer

In Dakar, Senegal, Orange has inaugurated its new concept of a place entirely dedicated to innovation, an “Orange Digital Center”. Several personalities attended the launch, including: Ms Ndèye Tické Ndiaye Diop, Minister for the Digital Economy and Telecommunications; Mr Dame Diop, Minister for Employment, Professional Training and Craftsmanship; Mr Alioune Ndiaye, CEO of Orange Africa and Middle-East; Ms Christine Albanel, Head of CSR, Diversity, Partnerships and Philanthropy for Orange, Deputy Chair of the Orange Foundation and former Minister; and Mr Sékou Dramé, CEO of Sonatel. Following on from Tunisia, Senegal will…

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AI revolutionizes the latest contact center in Africa

January 22, 2020September 25, 2024 Staff Writer

The contact centre is changing. In the past, call centre agents had to process a large volume of standard calls, really quickly But with the deployment of new technologies like artificial intelligence (AI) and robotic process automation (RPA) these agents no longer have to carry out incredibly repetitive tasks and can rather focus their attention on tackling more complex customer concerns. For call agents, RPA makes it possible to complete simple tasks across back-end systems, which reduces the amount of time spent on admin, says Adriaan van Staden, senior sales…

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New Coding centers launched in Africa

December 9, 2019September 30, 2024 Staff Writer

The African Development Bank has launched a digital tool to help African youth learn coding.The goal is to scale up the program to 130 centers of excellence across the African continent over a 10-year period. The African Development Bank and technology firm Microsoft launched the ‘Coding for Employment’ digital training platform, an online tool to provide digital skills to African youth, wherever they are across the continent. The platform, launched at the 2019 African Economic Conference in Sharm El Sheikh, Egypt, aims to promote a continuous learning culture among young…

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Q&A: New Leti Arts bringing authentic Africa to the world through games & digital comics

March 2, 2018October 22, 2024 Staff Writer

Caption: (inset) Leti Arts Co-founders, Eyram Tawia (Ghana) and Wesley Kirinya (Kenya) Africa is at the verge of global stardom, with the latest box office stunner movie featuring African superheroes in their fictional Kingdom of Wakanda. There is no doubt that Africa is starting to create its own imagery and endearing the world. It is through such that companies like Let Arts are focusing on. The IBCA caught up with Leti Arts to find out just what the founders are working on to bring an authentic Africa to a worldwide…

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CBK Proposes law for mobile loan apps

August 13, 2020December 23, 2024 Staff Writer

CBK Proposes law for mobile loan apps Digital app lending companies operating in Kenya are set up for a shake-up after the country’s central bank proposed new laws to regulate monthly interest rates levied on loans by digital lenders in a bid to stamp out what it deems predatory practices. If approved, digital lenders will require approval from the central bank to increase lending rates or launch new products. The move comes in the wake of mounting concern about the scale of predatory lending given the proliferation of startups offering…

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WhatsApp finds a new way to curb fake news

August 5, 2020September 20, 2024 Staff Writer

WhatsApp finds a way to curb fake news WhatsApp making more changes to slow the spread of fake news among users and that’s why earlier this year it imposed a strict new limit on message forwarding. This feature means users who plan on forwarding a message that has been identified as “highly forwarded” will only be to send it to a single contact at a time. A “highly forwarded” message is defined as media that has been sent through a chain of five or more contacts. This isn’t the first time…

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Venture Vaya Africa, launches a new electric taxi service

July 13, 2020September 20, 2024 Staff Writer

Venture Vaya Africa, launches an electric taxi service Vaya Africa, a ride-hail mobility venture founded by Zimbabwean mogul Strive Masiyiwa, has launched an electric taxi service and charging network in Zimbabwe with plans to expand across the continent. Vaya Africa, a company registered in Mauritius, responsible for the transport of people and goods in Africa and the generation of adjacent revenues in this sector, launched a new product on the Zimbabwean market. It is the electric vehicle called “Vaya Electric”. The South African headquarters of Vaya Africa has acquired a…

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Online Retailers Sales see Their New Highest Growth on Record in April

June 9, 2020September 23, 2024 Staff Writer

Online retailers are seeing Black Friday-like sales due to the impact of the COVID-19 pandemic on their business. According to new data from Adobe’s Digital Economy Index, U.S. e-commerce jumped 49% in April, compared to the baseline period in early March before shelter-in-place restrictions went into effect. Online grocery helped drive the increase in sales, with a 110% boost in daily sales between March and April. Meanwhile, electronic sales were up 58% and book sales have doubled. The data comes from Adobe’s index of the digital economy, which analyzes more…

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New US online Black Friday sales biggest ever?

December 3, 2019September 30, 2024 Staff Writer

Online sales on Black Friday in the United States hit a record $7.4 billion this year, with a large number of transactions made from smartphones, according to data released Saturday by Adobe Analytics. The figure was a 19.6 percent increase over last year and the second biggest day of online sales ever, the company said, just below the $7.9 billion consumers spent on last year’s Cyber Monday, which follows Black Friday. This year, 39 percent of online purchases were made from smartphones, a 21 percent increase from last year. “With Christmas now…

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