Tag: Social Media

Study: Retailers Ignore Over 80% of Customers’ Requests via Social Media

Staff Writer

Sprout Social has found most that merchants fail to respond to consumer questions on Facebook and Twitter, a problem compounded during the holiday shopping season when the volume of requests increases. The stats from the Spout Social’s Q4 2015 Index are damning. Retailers failed to respond to more than 80 percent of consumer questions and requests on social media in the last year. And the cold shoulder from merchants was coldest when you’d think they could least afford it, during the holiday shopping season. During the fourth quarter of 2014,…

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The Price Of Ignoring Your Privacy & Internet Security

Staff Writer
Compulynx

Social Media, cloud based networking, streaming video services, all modern applications of all forms of Technology, even down to basic consumer level implementations such as your operating system and instant messenger, are dual edged swords. On the one hand, high tech engineering in combination with communications technology such as the internet, are an asset to the world, simplifying our lives and greatly improving productivity on all levels. On the other, these modern necessities place our personal lives at risk in ways that most would not think to consider. Awareness of…

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How 5 most valuable internet companies have changed over the past 2 decades

Staff Writer
Google

It’s mind-boggling how the 5 most valuable internet companies have changed over the past 20 years In 1995, the internet was just about to get started. It was only a year after big internet companies like Yahoo and Netscape were founded. Fast forward 20 years later, and the web business landscape looks a lot different from back then. In fact, only 1 out of the 5 most valuable public internet companies from 1995 are still in the top 5 list, according to Mary Meeker’s “Internet Trends” report. Check out the…

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Facebook Study Says Users Make Their News Feed Less Diverse

Staff Writer

But some have already questioned the results The long-held notion that Facebook’s algorithm leads to the creation of “echo chambers” among users isn’t exactly true, according to a report published Thursday in the journal Science. After studying the accounts of 10 million users, data scientists at Facebook found that liberals and conservatives are regularly exposed to at least some “crosscutting” political news, meaning stories that don’t conform to their pre-existing biases. The algorithm for Facebook’s News Feed leads conservatives to see 5% less liberal content than their friends share and…

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Facebook secretly working on new website called ‘Facebook at Work’ for office use

Staff Writer

London (AFP) – Facebook is preparing a new office version of its social networking site to compete with other sites like LinkedIn, the Financial Times reported on Monday. “Facebook is secretly working on a new website called ‘Facebook at Work’” that would allow users to “chat with colleagues, connect with professional contacts and collaborate over documents”, it said. Facebook last month reported its quarterly profit nearly doubled to $802 million (640 million euros) but saw its stock pounded after outlining a plan to invest heavily in the future instead of…

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Twitter reports $645m loss for 2013

Staff Writer

Microblogging site Twitter has reported a net loss of $645m (£396m) for 2013, just three months after its flotation on the New York Stock Exchange. The loss was expected by analysts, who highlighted Twitter’s revenues, which rose 110% last year to reach $665m. But a reported slow growth in user numbers was a bigger concern for investors. Twitter averaged 241 million monthly users in the last quarter of the year, up just 3.8% on the previous quarter. The classic example is Satya Nadella, the new head of Microsoft. He used…

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Facebook Announces Searchable Hashtags, Promises More Features For Following Public Conversations

Staff Writer

Facebook just announced that it is indeed launching ability to follow conversations via hashtags, as was reported in March. To be clear, there was nothing stopping you from including hashtags in your Facebook content before — it’s just that they didn’t have any real functionality. In its blog post announcing the new feature, the company acknowledges that this isn’t exactly a new idea, noting that it will be “similar to other services like Instagram, Twitter, Tumblr, or Pinterest” — when you click on a hashtag, you’ll get a feed of…

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Social Media, Advanced Mobile Use and Strong Print Services Define ‘Savvy’ African Consumers in Angola, Namibia, Kenya & Botswana

Staff Writer
Children

Nielsen’s research into 8,100 consumers in 15 African countries provides a simple snapshot of technology usage and media penetration across an extremely diverse continent Individuals in Angola, Namibia, Kenya and Botswana are more likely to access the internet, use social media and engage with advanced mobile services than other parts of Africa according to a recent report by Neilson. They are also more likely to use IM, Skype and other online services daily. Out of 15 countries surveyed, these are described as ‘Savvy Consumers’ as opposed to ‘Simple’ or ‘Selective’…

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