Tag: Google

Study: Retailers Ignore Over 80% of Customers’ Requests via Social Media

Staff Writer

Sprout Social has found most that merchants fail to respond to consumer questions on Facebook and Twitter, a problem compounded during the holiday shopping season when the volume of requests increases. The stats from the Spout Social’s Q4 2015 Index are damning. Retailers failed to respond to more than 80 percent of consumer questions and requests on social media in the last year. And the cold shoulder from merchants was coldest when you’d think they could least afford it, during the holiday shopping season. During the fourth quarter of 2014,…

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European Court of Justice Privacy Rule Could Ruffle American Tech Companies

Staff Writer
Privacy

A top European lawyer made a decision this morning that could prove a massive headache for American tech companies in Europe. Advocate General Yves Bot, an advisor to the European Court of Justice (ECJ) has said the “safe harbour” agreement for transferring data between the US and EU is “invalid,” because of concerns over US spying. Bot’s opinion isn’t legally binding, and the ECJ judges will make a formal ruling in the coming months. But as The Irish Times notes, the judges follow such opinions “in most cases.” But if…

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Lightning strikes, major power outage wipes out data in Google ‘s European Computer Engine datacentre

Staff Writer
Google

Google has told Cloud Engine customers to build in redundancy to their cloud apps after a major power outage hit its European datacentre. Google said the outage at its European Google Compute Engine (GCE) datacentre was caused by four consecutive lightning strikes that hit the grid powering it last Thursday. While the company has taken full responsibility for the outage, it has also told customers who suffered downtime they shouldn’t be relying on a single compute zone. The incident also caused the permanent loss of some data from ‘persistent disks’…

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Enter ABC.xyz: Google will now be part of Alphabet

Staff Writer
Alphabet abc.xyz

Google announced a new holding company called Alphabet today, and it’s using the domain name ABC.xyz. This is a huge win for Daniel Negari’s .xyz, and new top level domains in general. Reports Domainamewire “For Sergey and me this is a very exciting new chapter in the life of Google — the birth of Alphabet,” Larry Page, the chief executive of Google, wrote in a blog post on Monday. “We liked the name Alphabet because it means a collection of letters that represent language, one of humanity’s most important innovations,…

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Google Maps has new update to let you visualize all of the places visited

Staff Writer

Google on Tuesday announced a new update to its Google Maps program which will allow people to visualize all of the places they’ve visited, so long as they were carrying smartphones at the time. It’s called “Your Timeline,” and it’s currently rolling out for Android devices and desktop browsers, meaning users should be able to access it over the next couple of days if they can’t already. A spokeswoman for Google told The Huffington Post that there are “no specific plans” for iOS. Read more Both the location history and Your…

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How 5 most valuable internet companies have changed over the past 2 decades

Staff Writer
Google

It’s mind-boggling how the 5 most valuable internet companies have changed over the past 20 years In 1995, the internet was just about to get started. It was only a year after big internet companies like Yahoo and Netscape were founded. Fast forward 20 years later, and the web business landscape looks a lot different from back then. In fact, only 1 out of the 5 most valuable public internet companies from 1995 are still in the top 5 list, according to Mary Meeker’s “Internet Trends” report. Check out the…

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Digital Firms Dominate Top Media Companies, Emerging New Media Owners Gain Ground

Staff Writer
Mobile Apps

Power in the digital advertising market is concentrated in the hands of a few large platforms, and New Media is becoming even more concentrated. The five purely digital media owners — Google, Facebook, Baidu, Yahoo and Microsoft — generated $71 billion in New Media revenue, which represents 68% of all global digital ad spend, up from 67% a year ago, according to a just-issued report from ZenithOptimedia, part of Publicis Groupe. Google’s dominance as the world’s largest New Media owner has increased, with the gap between it and its nearest competitor…

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Website not mobile friendly? Google is making major Algorithmic change to rank you lower

Staff Writer
Privacy

On Tuesday, April 21, Google is making a major update to its mobile search algorithm that will change the order in which websites are ranked when users search for something from their phone or tablet, making it mobile friendly. The algorithm will start favoring mobile-friendly websites (ones with large text, easy-to-click links, and that resize to fit whatever screen they’re viewed on) and ranking them higher in search. Websites that aren’t mobile-friendly will get demoted. About 60% of online traffic now comes from mobile and Google wants users to have a good…

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WSJ: Google Hit With Antitrust Lawsuit In Europe

Staff Writer
Privacy

“European Union regulators formally accused Google Inc. of violating the bloc’s antitrust laws by abusing its dominance of online search, escalating a long-running case that had stalled for years despite three separate attempts at a settlement. Wednesday’s move is the first time that any regulator has filed formal antitrust charges against the California search giant, putting the EU in the vanguard of a global debate over the regulation of giant Internet platforms.” Adapted from WSJ

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Google’s Domain Name Land Grab: Consumer Convenience Or Coercive Control Point?

Privacy

Internet naming decisions are the sort of Internet plumbing inside baseball that only interests policy wonks and marketing mavens. That is until an 800 pound gorilla like Google GOOGL +0.54% decides to pay $25 million for a single generic top-level domain name (gTLD). Buying “.app” for almost four-times the previous record for a gTLD not only raised eyebrows, but questions about the strategy behind Google’s expansive and expensive domain name land grab. Although the most costly, .app is merely one of over 100 gTLDs, Google had already spent nearly $20…

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