Embrace internet tech to keep key sectors in operation

Covid-19 is reminding workers that the digital economy is one that best absorbs the shocks of any disease that discourages physical contact and social grouping. The novel coronavirus that first appeared in mainland China has now spread across the world, with more than 82,000 reported cases and nearly 3,000 deaths, as of Thursday. And right alongside the outbreak is the deployment of myriad types of AI-powered tech that is now being put on full display. Economies are at a standstill, with key sectors under serious existential threats of extinction. It…

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Glovo Launches a New Technical Center

Glovo

​Glovo, a technology company that links motorcycle riders to consumers wishing to buy and deliver products, has launched a new technical center in a bid to enhance its service levels to consumers and riders. The new facility dubbed “Glover Center” and a 2nd new Glovo operations facility in Westlands are set to create 75 operations jobs directly and help to improve the efficiency of service for Glovo customers and riders. Glovo can now provide faster and localized rider and customer support, and in turn faster deliveries. The move signals Glovo’s commitment…

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Safaricom’s Zuri Migrates from Facebook to WhatsApp

Zuri

Zuri, has migrated from Facebook messenger to Whatsapp. Facebook, still a top tier app in Kenya in terms of popularity, is not Kenya’s most popular conversation and chatting app. In that regard, Whatsapp is. Hence the reason why Safaricom have moved Zuri to Whatsapp. Allowing more Kenyans to access it, and use the chatbot to its full capabilities. Through the creation of Safaricom’s chatbot, the precedence of AI in Kenya has taken a new turn. With Safaricom being the trail blazer in a constantly changing Kenyan tech space, AI has…

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STEM Education given a special place in Rwanda

STEM

In a country as rapidly developing as Rwanda, the country’s education goals are clear cut and centralised around ICT, science and girls’ education. Rwanda has given the teaching and learning of Science, Technology Engineering and Mathematics (STEM) a special place in the education system. The country has made significant strides in STEM education. In this second part of our series on education, we will turn our attention to what the government has been doing to promote the teaching and learning of science and technology. According to the ministry of education,…

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5G will support more than 10% mobile connections

5G

According to the new Cisco Annual Internet Report, 5G will support more than 10% of the world’s mobile connections by 2023. The average 5G speed will be 575 megabits per second, or 13 times faster than the average mobile connection. With advanced performance capabilities, 5G will deliver more dynamic mobile infrastructures for AI and emerging IoT applications including autonomous cars, smart cities, connected health, immersive video and more. For the past 50 years, each decade introduced a new mobile technology with cutting-edge innovations. Mobile bandwidth requirements have evolved from voice…

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Google Launched first Developers Space in Lagos

Google Developers space

Google launched its first Google Developers Space in Lagos, Nigeria last month. Previously referred to as the Google Launchpad Space, the Google Developers Space is a hub for African developers, entrepreneurs and startups. Google CEO Sundar Pichai, made a commitment to African entrepreneurs In July 2017,  to start the Launchpad Accelerator Africa program and launch a space to house these efforts in Nigeria. Google launched the Google Developers Space in Lagos to provide that home, and a space where entrepreneurs, developers, VCs and investors can connect and collaborate with each other.…

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Kibanda Online: Grocery shopping made easier

Kibanda Online

A new online platform, “Kibanda Online”  has now made buying groceries a task that can be done at the comfort of your home. The platform is a departure from many online shops whether on Instagram, Facebook or websites  which mainly trade on home appliances, cosmetics and clothes. The platform is the brainchild of 29-year-old Laurriette Rota. ‘Kibanda’ is a Swahili word meaning stall. Ms Rota says the idea initially was to help deliver groceries and other items needed regularly by the sick, elderly and physically challenged people who have a…

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Compulynx retail software to cut costs for its clients

Compulynx

Software developer, Compulynx has completed installation of its latest cloud-based ERP (Enterprise Resource Planning) retail solution for its Dubai-based customer, One Vasco in 120 locations in 30 countries. Compulynx’s Next Generation Retail Suite(NEXX) will see One Vasco’s clients enjoy access to a cloud-based managed and maintained IT platform, thereby helping them defray costs usually spent on data security as well as maintenance of own servers. The new deployment marks a shift in Compulynx’s operations where it is replacing the CORE Retail Solution that ran on the older client server technology…

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AI revolutionizes the contact center in Africa

AI

The contact centre is changing. In the past, call centre agents had to process a large volume of standard calls, really quickly But with the deployment of new technologies like artificial intelligence (AI) and robotic process automation (RPA) these agents no longer have to carry out incredibly repetitive tasks and can rather focus their attention on tackling more complex customer concerns. For call agents, RPA makes it possible to complete simple tasks across back-end systems, which reduces the amount of time spent on admin, says Adriaan van Staden, senior sales…

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Orange opens new Digital center in Senegal

Orange

In Dakar, Senegal, Orange has inaugurated its new concept of a place entirely dedicated to innovation, an “Orange Digital Center”. Several personalities attended the launch, including: Ms Ndèye Tické Ndiaye Diop, Minister for the Digital Economy and Telecommunications; Mr Dame Diop, Minister for Employment, Professional Training and Craftsmanship; Mr Alioune Ndiaye, CEO of Orange Africa and Middle-East; Ms Christine Albanel, Head of CSR, Diversity, Partnerships and Philanthropy for Orange, Deputy Chair of the Orange Foundation and former Minister; and Mr Sékou Dramé, CEO of Sonatel. Following on from Tunisia, Senegal will…

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