British Airways check-in systems outage causes flight delays

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British Airways has apologised to passengers for delays after a technical problem hit check-in systems. Travellers complained of hours queuing at airports and some reported they had been told the problem was worldwide. Airline employees had to manually process passengers at airports including San Francisco, Seattle and Phoenix, delaying the departures of dozens of London-bound transatlantic flights. Responding to passengers on Twitter, the airline wrote: “We apologise to our customers for the delay and we appreciate their patience as our IT teams work to resolve this issue.” It added: “Our…

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UNICEF Report Tackles Online Safety Among Youth From 25 Countries

UNICEF
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A new report released by UNICEF, Perils and Possibilities: Growing Up Online has revealed that 8 out of 10 18 year olds believ that young people are in danger of being sexually abused or taken advantage of online. The report  was based on an international poll of more than 10,000 18-year-olds from 25 countries and it discusses the young people’s perspectives on the risks they face while growing up in a connected world. The report revealed that more than 5 out 10 of the people who participated in the poll…

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Study: Retailers Ignore Over 80% of Customers’ Requests via Social Media

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Sprout Social has found most that merchants fail to respond to consumer questions on Facebook and Twitter, a problem compounded during the holiday shopping season when the volume of requests increases. The stats from the Spout Social’s Q4 2015 Index are damning. Retailers failed to respond to more than 80 percent of consumer questions and requests on social media in the last year. And the cold shoulder from merchants was coldest when you’d think they could least afford it, during the holiday shopping season. During the fourth quarter of 2014,…

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Liquid Telecom sees sudden increase of African content on network

Liquid Telecom
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African Telco, Liquid Telecom revealed a sharp rise in the proportion of local content on its network, from 20 percent three years ago to now 50 percent. According to the company, this has been driven by the deepening of Africa’s internet infrastructure. Mathew Chigwende, Head of Data Networks at Liquid Telecom, reported that three factors – the ongoing climb in the number of Internet Exchange Points (IXPs) serving the continent; the expansion of CDN Content Delivery Networks in Africa; and the interconnection between telcos and ISPs – were together seeing…

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Twitter removes the 140-character limit from Direct Messages

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Twitter has today removed the 140-character limit on direct messages (DMs) for all users. The move was first flagged in June, hours after CEO Dick Costolo announced he’d be standing down as CEO of the social platform. From today, the change becomes reality, as the update is rolled out to users across the world. The changes referred to here being the removal of restrictions on who can DM whom – previously you could only DM those following you, now users have the choice to receive direct messages from anyone –…

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Google Maps has new update to let you visualize all of the places visited

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Google on Tuesday announced a new update to its Google Maps program which will allow people to visualize all of the places they’ve visited, so long as they were carrying smartphones at the time. It’s called “Your Timeline,” and it’s currently rolling out for Android devices and desktop browsers, meaning users should be able to access it over the next couple of days if they can’t already. A spokeswoman for Google told The Huffington Post that there are “no specific plans” for iOS. Read more Both the location history and Your…

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WhatsApp could be BANNED in the UK if ‘Snooper’s Charter’ legislation passes

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The popular messaging service WhatsApp could be BANNED in the United Kingdom if the controversial ‘Snooper’s Charter’ legislation is passed. The online messaging services like WhatsApp, iMessage and Snapchat encrypt the communication between users, they fall under the cross hairs of the bill. Prime Minister David Cameron is pressing ahead with new legislation that plans to stop people from sending any form of encrypted messages. “In our country, do we want to allow a means of communication between people which we cannot read?” said Prime Minister Cameron earlier this year. “My answer to…

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Finally After Six Years President Obama’s @POTUS is Live on Twitter

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“Hello, Twitter! It’s Barack. Really! Six years in, they’re finally giving me my own account.” So, it’s official. After years of signing “-BO” at the end of @BarackObama to signal the tweets he crafted himself from an account operated by the Organizing for Action staff, the President now has his very own handle @POTUS, tweeting for the first time. Sometimes, they said, Mr. Obama will type the words himself, as he did Monday, when he was captured in a photo released by the White House. Other times, he might dictate…

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Digital Firms Dominate Top Media Companies, Emerging New Media Owners Gain Ground

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Power in the digital advertising market is concentrated in the hands of a few large platforms, and New Media is becoming even more concentrated. The five purely digital media owners — Google, Facebook, Baidu, Yahoo and Microsoft — generated $71 billion in New Media revenue, which represents 68% of all global digital ad spend, up from 67% a year ago, according to a just-issued report from ZenithOptimedia, part of Publicis Groupe. Google’s dominance as the world’s largest New Media owner has increased, with the gap between it and its nearest competitor…

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Facebook Study Says Users Make Their News Feed Less Diverse

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But some have already questioned the results The long-held notion that Facebook’s algorithm leads to the creation of “echo chambers” among users isn’t exactly true, according to a report published Thursday in the journal Science. After studying the accounts of 10 million users, data scientists at Facebook found that liberals and conservatives are regularly exposed to at least some “crosscutting” political news, meaning stories that don’t conform to their pre-existing biases. The algorithm for Facebook’s News Feed leads conservatives to see 5% less liberal content than their friends share and…

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