Dianne Jacobs - itbusinessdirect

Glovo Launches a New Technical Center

February 25, 2020February 25, 2020 Dianne Jacobs

Glovo, a technology company that links motorcycle riders to consumers wishing to buy and deliver products, has launched a new technical center in a bid to enhance its service levels to consumers and riders. The new facility dubbed “Glover Center” and a 2nd new Glovo operations facility in Westlands are set to create 75 operations jobs directly and help to improve the efficiency of service for Glovo customers and riders. Glovo can now provide faster and localized rider and customer support, and in turn faster deliveries. The move signals Glovo’s commitment…

Safaricom’s Zuri Migrates from Facebook to WhatsApp

February 25, 2020 Dianne Jacobs

Zuri, has migrated from Facebook messenger to Whatsapp. Facebook, still a top tier app in Kenya in terms of popularity, is not Kenya’s most popular conversation and chatting app. In that regard, Whatsapp is. Hence the reason why Safaricom have moved Zuri to Whatsapp. Allowing more Kenyans to access it, and use the chatbot to its full capabilities. Through the creation of Safaricom’s chatbot, the precedence of AI in Kenya has taken a new turn. With Safaricom being the trail blazer in a constantly changing Kenyan tech space, AI has…

Safaricom to roll out their 5G Network this year

February 21, 2020 Dianne Jacobs

Kenya’s biggest telecom carrier,safaricom as they roll out their 5G network this year. Michael Joseph, Safaricom’s Acting CEO said this this week according to Business Daily. He said this at a time where Huawei has been under criticism by the US authorities over them building 5G networks, citing security concerns. “We will use Huawei in 5G. What will we do in terms of the American statements about not using Huawei? We don’t have that situation in Africa,” Michael Joseph was quoted as saying. Huawei has been battling the United States…

9mobile hosts a Mobile Network Operators workshop

February 21, 2020 Dianne Jacobs

9mobile, the leading telecom operator in Nigeria, in association with Google, and Kirusa, a global leader in communication solutions over data networks for consumers and enterprises, recently hosted a workshop in Lagos for Mobile Network Operators (MNOs), Aggregators, and brands to introduce Rich Communication Services (RCS), and showcase how RCS Business Messaging (RBM) is revolutionizing enterprise communication with their consumers. The workshop was attended by over 50 attendees, including representatives from MTN, Airtel, Glo, GTB, Zenith Bank, Unity Bank, Accion Microfinance, Interswitch, and Infobip, among others. Touted as the next-generation…

STEM Education given a special place in Rwanda

February 20, 2020 Dianne Jacobs

In a country as rapidly developing as Rwanda, the country’s education goals are clear cut and centralised around ICT, science and girls’ education. Rwanda has given the teaching and learning of Science, Technology Engineering and Mathematics (STEM) a special place in the education system. The country has made significant strides in STEM education. In this second part of our series on education, we will turn our attention to what the government has been doing to promote the teaching and learning of science and technology. According to the ministry of education,…

5G will support more than 10% mobile connections

February 20, 2020 Dianne Jacobs

According to the new Cisco Annual Internet Report, 5G will support more than 10% of the world’s mobile connections by 2023. The average 5G speed will be 575 megabits per second, or 13 times faster than the average mobile connection. With advanced performance capabilities, 5G will deliver more dynamic mobile infrastructures for AI and emerging IoT applications including autonomous cars, smart cities, connected health, immersive video and more. For the past 50 years, each decade introduced a new mobile technology with cutting-edge innovations. Mobile bandwidth requirements have evolved from voice…

Samsung partners with Safaricom and M-kopa

February 18, 2020 Dianne Jacobs

Technology firm Samsung has partnered with Safaricom and M-Kopa to roll out a Pay-As-You-Go mobile phone solution in Kenya. This initiative is described as a world first mobile security solution enabling carriers, financial partners and retailers running installment plans to remotely manage Samsung devices. The initiative will leverage the benefits of Safaricom’s fast 4G data network and service in Kenya. Essentially, the pay-as-you-go initiative will enable carriers and dealers to expand their current customer base with lower upfront fees and interest rates. It offers customers the opportunity to access a…

Google Launched first Developers Space in Lagos

February 14, 2020 Dianne Jacobs

Google launched its first Google Developers Space in Lagos, Nigeria last month. Previously referred to as the Google Launchpad Space, the Google Developers Space is a hub for African developers, entrepreneurs and startups. Google CEO Sundar Pichai, made a commitment to African entrepreneurs In July 2017, to start the Launchpad Accelerator Africa program and launch a space to house these efforts in Nigeria. Google launched the Google Developers Space in Lagos to provide that home, and a space where entrepreneurs, developers, VCs and investors can connect and collaborate with each other.…

MTN Rwanda announced phasing out physical airtime

February 14, 2020 Dianne Jacobs

MTN Rwanda has announced that it will phase out the sale and distribution of physical airtime vouchers as of February 15th, 2020. Airtime will only be purchased and loaded through MTN’s digital Electronic Recharge Service (ERS) or MTN Mobile Money (MoMo). This is in their quest to continue to lead the digital agenda for a brighter Rwanda and more importantly contribute to the country’s green growth. Speaking about this decision to go wholly digital, MTN’s Chief Sales and Distribution Officer, Mr Norman Munyampundu said, “MTN Rwanda is set to deliver…