Orange opens new Digital center in Senegal

Orange

In Dakar, Senegal, Orange has inaugurated its new concept of a place entirely dedicated to innovation, an “Orange Digital Center”. Several personalities attended the launch, including: Ms Ndèye Tické Ndiaye Diop, Minister for the Digital Economy and Telecommunications; Mr Dame Diop, Minister for Employment, Professional Training and Craftsmanship; Mr Alioune Ndiaye, CEO of Orange Africa and Middle-East; Ms Christine Albanel, Head of CSR, Diversity, Partnerships and Philanthropy for Orange, Deputy Chair of the Orange Foundation and former Minister; and Mr Sékou Dramé, CEO of Sonatel. Following on from Tunisia, Senegal will…

AI revolutionizes the contact center in Africa

AI

The contact centre is changing. In the past, call centre agents had to process a large volume of standard calls, really quickly But with the deployment of new technologies like artificial intelligence (AI) and robotic process automation (RPA) these agents no longer have to carry out incredibly repetitive tasks and can rather focus their attention on tackling more complex customer concerns. For call agents, RPA makes it possible to complete simple tasks across back-end systems, which reduces the amount of time spent on admin, says Adriaan van Staden, senior sales…

Coding centers launched in Africa

Coding

The African Development Bank has launched a digital tool to help African youth learn coding.The goal is to scale up the program to 130 centers of excellence across the African continent over a 10-year period. The African Development Bank and technology firm Microsoft launched the ‘Coding for Employment’ digital training platform, an online tool to provide digital skills to African youth, wherever they are across the continent. The platform, launched at the 2019 African Economic Conference in Sharm El Sheikh, Egypt, aims to promote a continuous learning culture among young…

Digital now makes up 51% of US advertizing spending – Magna Report

Voice App

Magna released a bullish assessment and forecast for US ad revenue in 2018 and 2019. The report covers all the major advertising and media categories including both digital and traditional media. Ad sales up, especially digital. Magna says that “net advertising sales” will grow by 6.9 percent this year to reach $207 billion, which is “a new all-time high.” And, for the first time, digital ad revenues surpassed 50 percent of total ad spending in the US. The company said that digital ad revenue in 2018 will reach $106 billion,…

Miss.Africa Digital Announces the 2018 $7,000 Seed Fund Winners, Kumasi Hive scoops top prize

Kumasi Hive from Ghana wins the 2018 5,000 USD Grand Prize while, CRNS Tunisia and Eco-Sol Consulting (Full STEM Ahead!) Seychelles will take home the Second category prize of 1,000 USD.

The Pan-African trust program of DotConnectAfrica (DCA) has released the winners of the 2018 Miss.Africa Digital Seed Funding for STEM Programs. The seed fund program is now in its third year Kumasi Hive from Ghana won the 2018 5,000 USD Grand Prize while, INTELLECT-Team at Laboratory of Technologies for Smart Systems (CRNS) Tunisia and Eco-Sol Consulting (Full STEM Ahead!) Seychelles will take home the Second category prize of 1,000 USD. Sophia Bekele, Founder & CEO of DotConnectAfrica Group, and the champion behind Miss.Africa Digital Program complimented the winners saying —…

Q&A: Leti Arts bringing authentic Africa to the world through games & digital comics

Leti Arts

Caption: (inset) Leti Arts Co-founders, Eyram Tawia (Ghana) and Wesley Kirinya (Kenya) Africa is at the verge of global stardom, with the latest box office stunner movie featuring African superheroes in their fictional Kingdom of Wakanda. There is no doubt that Africa is starting to create its own imagery and endearing the world. It is through such that companies like Let Arts are focusing on. The IBCA caught up with Leti Arts to find out just what the founders are working on to bring an authentic Africa to a worldwide…

Geneva: Miss.Africa Digital Program Named Finalist in the ITU/UN 2017 EQUALSinTech Awards

ITU and UN Women this week in Geneva, Switzerland announced the Miss.Africa Digital program as one of 15 Finalists and the Winners for the prestigious 2017 EQUALS in Tech Awards. As the flagship event of the EQUALS global network partnership, the annual award event is designed to showcase how ICTs can be used to dramatically improve social, political and economic outcomes for women and girls – and the value that women and girls bring to the technology sectors. This year, there were 293 participants from 72 countries for the EQUALS…

Opinion: Factors that will likely shape ecommerce in the second half of 2020

COVID 19 Read consumer

As we enter the second half of 2020, Dan Barker examines the key trends that are set to shape ecommerce, and how retailers can respond to them. The first half of 2020 has been eventful for ecommerce. Of course technical innovation has progressed: Shopify launched a marketplace, Google relaunched organic product listings, Facebook introduced ‘shops’, and thousands of other changes. But much of the first half of 2020 was shaped by a disease named after 2019. The effects of ‘SARS2’ on ecommerce are tough to overstate. Tens of thousands of…

Rush to digitization during the COVID 19 Crisis Should perpetuate financial exclusion

Digitization

The economic effect of the current global COVID-19 lockdown will be severe. An essential focus for supporting the economic rebound is to invest in efforts to deepen economic integration and further lower trade costs. Digitization, and the creation of specialized ecosystems, will be the single most efficient approach to reduce trade cost on a global scale, which will benefit all countries currently impacted by COVID-19. A robust technical infrastructure and end-to-end digital processes (“paper-less”) are key elements to safeguard productivity during disastrous events. First-response actions such as implementing business continuity…

Online retail sales see their highest growth on record in April

Amazon CloudFront Edge

Online retailers are seeing Black Friday-like sales due to the impact of the COVID-19 pandemic on their business. According to new data from Adobe’s Digital Economy Index, U.S. e-commerce jumped 49% in April, compared to the baseline period in early March before shelter-in-place restrictions went into effect. Online grocery helped drive the increase in sales, with a 110% boost in daily sales between March and April. Meanwhile, electronic sales were up 58% and book sales have doubled. The data comes from Adobe’s index of the digital economy, which analyzes more…