Nokia phones targets a 10% growth in Kenya

Nokia

HMD Global, the home of Nokia phones, is targeting a 10 per cent growth in Kenya this year, as it eyes to increase its share of the smartphone market. This comes after successfully unveiling the Nokia C1 and Nokia 2.3 in the  Kenyan market in December, which came a week after the global launch in Cairo on December 5. The company which has a variety of feature phones is planning a major expansion on the smartphone platform, in the wake of growing technology adoption and internet access in Kenya. “Kenya is our key market which we want to strengthen…

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AI revolutionizes the contact center in Africa

AI

The contact centre is changing. In the past, call centre agents had to process a large volume of standard calls, really quickly But with the deployment of new technologies like artificial intelligence (AI) and robotic process automation (RPA) these agents no longer have to carry out incredibly repetitive tasks and can rather focus their attention on tackling more complex customer concerns. For call agents, RPA makes it possible to complete simple tasks across back-end systems, which reduces the amount of time spent on admin, says Adriaan van Staden, senior sales…

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Safaricom and M-Gas Launched Prepaid Gas

M-Gas

Safaricom and M-Gas have launched prepaid gas service for Kenyan households. This is expected to empower millions of Kenyan homes to enjoy access to clean, affordable and reliable cooking gas, providing them with the flexibility of purchasing gas based on their needs and how much they can afford at a time. M-Gas is tackling existing access barriers to clean cooking by eradicating both the upfront cost required for a gas cylinder and gas cooker, often more than Sh6,000 and the high refill cost of Sh2,000 per cylinder. Safaricom’s partnership with…

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MTN Zambia launches non-expiry data bundles

MTN Zambia

MTN Zambia has launched a new range of non-expiry mobile data bundles dubbed Freedom bundles. The Freedom bundles are added to existing mobile data bundles to offer customers more choice and to contribute to digital inclusion in Zambia. This introduction, the first of its kind in Zambia, means that MTN Zambia data customers can now load and use mobile data bundles that do not expire before they are exhausted. MTN Zambia Chief Executive Officer, Mr. Bart Hofker said, “Zambia’s number 1 network has taken the lead in the industry by…

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Safaricom Launches Lipa Na M-Pesa promotion

M-Gas

Safaricom has launched an eight week Lipa Na M-Pesa promotion that will reward both customers and merchants for making and receiving payments through the service. Buyers and sellers will receive 1 point for every KES 100 payment with customers standing to win one of 6 houses in weekly draws. The promotion runs until March 5th 2020 and will reward both customers and merchants in 8 regions across the country. In the grand finale, customers across the 8 regions will win one of 8 tractors each equipped with a plough and…

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Malicious Trojan app terrorizes users with fake reviews

Trojan

Kaspersky researchers detected a Trojan application that terrorizes users with unsolicited ads and boosts installations of online shopping applications. This malicious app visits smartphone app stores, downloads and launches applications and leaves fake reviews on behalf of the user, all while hiding itself from the device owner.  As sales are hitting the stores, both users and brands need to be wary. When choosing shops, users rely heavily on reviews, while retailers increase their promotion and advertising budgets. As it turns out, neither can fully trust what they see online, as…

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Orange opens new Digital center in Senegal

Orange

In Dakar, Senegal, Orange has inaugurated its new concept of a place entirely dedicated to innovation, an “Orange Digital Center”. Several personalities attended the launch, including: Ms Ndèye Tické Ndiaye Diop, Minister for the Digital Economy and Telecommunications; Mr Dame Diop, Minister for Employment, Professional Training and Craftsmanship; Mr Alioune Ndiaye, CEO of Orange Africa and Middle-East; Ms Christine Albanel, Head of CSR, Diversity, Partnerships and Philanthropy for Orange, Deputy Chair of the Orange Foundation and former Minister; and Mr Sékou Dramé, CEO of Sonatel. Following on from Tunisia, Senegal will…

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Facebook and Instagram to show fewer political ads

Facebook

Facebook announced it will show fewer political ads to people on its platform and Instagram, starting with the US which faces Presidential elections this year, but won’t ban or limit those as Twitter has already done and Google to some extent. Targeting both Twitter and Google, the social networking platform said that while Twitter has chosen to block political ads and Google has chosen to limit the targeting of political ads, “we are choosing to expand transparency and give more controls to people when it comes to political ads”. “Seeing…

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Uganda new Electric Buses to run on electric batteries

Electric bus

Uganda has moved closer to domestic vehicle manufacturing with the shipping in of a fully built unit and the assembling of a 90-seater bus by Kiira Motors Corporation in Nakasongola, 150 kilometres north of Kampala. According to officials at Kiira, technicians started building the Kayoola Electric Buses, which came as a semi-knocked down unit, on October 30, and hope to be done by end of December 2019. The bus’s components were supplied by Kiira Motor’s technology transfer partner, CHTC Motors of China. It is one of two market validation vehicles,…

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Airlines acquire new aircraft with latest technology

Airlines

Airlines are acquiring new aircraft with the latest technology to operate more efficiently and economically as well as more environmentally. The majority of players in Africa’s growing aviation industry have signed agreements to prioritise the protection of the environment. Rolls-Royce, which powers all Airbus A350s and A330neos aircraft, and whose customers in Africa include Ethiopian Airlines, SAA, Air Mauritius, EgyptAir, Air Senegal, Uganda, Rwandair, and Air Tanzania, will be a key partner on this journey. The Business Daily spoke to Paul Stein, Rolls-Royce’s chief technology officer, on how Africa’s aviation…

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